Privacy & Legal

Your use of this website is subject to these Conditions of Use, which you are deemed to accept by using the site. In these Conditions, any references to ‘Turner Group’ shall mean Turner & Co. (Glasgow) Limited, its divisions, subsidiaries, affiliated and associated companies.

None of the content of this web page may be copied or otherwise incorporated into or stored in any other website, electronic retrieval system, publication or other work in any form (whether hard copy, electronic or other) including framing of this site or any part of it. Turner Group has used reasonable efforts to include up-to-date and accurate information in this website, but makes no representations, warranties, or assurances as to the accuracy, currency or completeness of the information provided.

Turner Group shall not be liable for any damages or injury resulting from your access to, or inability to access, this website, or from your reliance on any information provided at this website. The documents and information available on this website are provided as a service only and are not the official versions of Turner Group’s disclosure documents as required by any applicable securities, financial services, company law or any other legal requirements. In addition, website content may not always be the most current source for company information.

Internet software or transmission problems could produce inaccurate or incomplete copies of various documents when downloaded and displayed on a user’s computer. The information and documents available on this website are not intended to provide legal or financial advice to any user. As a convenience, this website may provide links or references to other sites. Turner Group make no representations, warranties or assurances as to any information in such sites and has no responsibility for their content, accuracy, currency or completeness and shall not be liable for any damages or injury arising from that content, accuracy, currency or completeness.

The sender of communications to this website or to Turner Group by electronic mail shall be responsible for the content and information contained therein, including its truthfulness and accuracy. Any communications sent to this website or to Turner Group by electronic mail are on a non-confidential basis and Turner Group are under no obligation to refrain from reproducing, publishing or otherwise using them in any way or for any purpose. Links to this website may not be included in any other website without Turner Group’s written permission.

These Conditions of Use may be amended by Turner Group from time to time. Your use of the website following such changes constitutes your acceptance of these changes.

Lansdowne Road, Stamford Bridge, Tarvin, Chester,CH3 8EL
VAT – GB 118 2891 60

1. QUOTATIONS: Unless previously withdrawn all quotations are open for acceptance within 30 days only from the date thereof and are subject to confirmation by the Company at the time of acceptance by the customer. The acceptance of the Company’s quotation must be accompanied by sufficient information to enable the Company to proceed with the order forthwith and effect delivery or service in due course.

2. DESCRIPTION: All descriptive specifications, drawings and particulars of weights and dimensions submitted with the Company’s quotations are approximate only and the descriptions and illustrations contained in the Company’s catalogue, price lists and other advertising matter are intended merely to present a general idea of the goods described therein and none of these shall form part of the contract. The Company reserve the right to modify without notice the designs and specifications for the materials used in its products and substitute reasonably equivalent manufactured items.

3. ORDERS: The Company reserve the right to accept or refuse orders and also to cancel or suspend delivery of any incomplete orders


 PRICE: The price is subject to adjustment to the prices ruling on the date the goods are despatched or services performed.

5. DELIVERY: Delivery shall be made to the place notified by the customer. The Company attach great importance to meeting quoted delivery dates and times for service but under no circumstances will either accept liability or be held to be liable for any failure to meet delivery dates and service times no matter what the reason for the said failure. Any time quoted for despatch is to date from receipt by the Company of a written order to proceed and of all necessary information and drawings to enable it to put the work in hand. Claims with regard to non-delivery, damage, errors in despatch or unconformity with order must be made in writing to our Registered Office within seven days of the date of delivery (or stated delivery date) or the Company’s invoice whichever is earlier or such shorter period as may be specified by the carriers. The customer shall also be responsible for giving the carriers any requisite notice of any claims with regard to damage in transit. The Company reserve the right to make additional charges (including a storage charge) where it is prevented by the customer from making delivery or effecting installation, commissioning or service or where delivery is suspended pending payment.

6. CARRIAGE: Unless otherwise specified, the Company’s quotation excludes delivery. When packing cases or crating is required these will be charged for, unless specifically allowed for in the quotation.

7. INSTALLATION AND/OR COMMISSIONING: The Company has no responsibility for and accepts no liability for installing, commissioning or servicing the equipment unless otherwise stated in its quotation. In the event of such installation, commissioning, or servicing, being provided by the Company the customer shall ensure that a clear and suitable site is available ready for the installation, commissioning and/or servicing of the equipment and that the site is readily accessible to normal transport. The customer will also ensure that the premises and/or site complies in all respects with the statutory requirements for the installation and functioning of equipment.

8. INITIAL PERIOD SERVICE: Where the goods are sold and/or installed on the basis of service being given during a stated period the Company will provide such service during normal working hours as shall in the opinion of the Company be necessary and the stated period shall run from the date of delivery of any goods being supplied or from the date of completion and/or installation of such goods.

9. GENERAL SERVICES: In the event of the contract relating solely to services such services shall be provided during normal working hours or otherwise if provided for in the quotation as shall in the opinion of the Company be necessary. Any contract relating solely to the provision of services may be terminated on either party giving three months’ notice in writing to that effect.

10. INVOICING: Unless otherwise stated in the Company’s quotation, the customer may be invoiced for the equipment (which term includes any part or parts thereof) upon despatch from the Company’s premises or delivery to customer’s premises. In the case of direct shipment or the expiration of seven days from the date when notification that the equipment is ready for despatch is forwarded to the customer whichever event first occurs. The customer may be invoiced for services performed immediately such services have been performed and shall be due for immediate payment or otherwise in accordance with the terms quoted for such services. The customer may be invoiced with regard to installation or commissioning on completion to the Company’s satisfaction.

11. PAYMENT: When installation commissioning or servicing is required payment will be made therefore immediately such installation commissioning or servicing is completed to the Company’s satisfaction or an invoice is presented whichever is earlier unless otherwise stated on the quotation. Notwithstanding installation or commissioning, payment shall be made for the equipment in accordance with the provision of these conditions relating to equipment and goods. In all circumstances goods will be paid for on delivery or on receipt of invoice whichever is earlier unless otherwise stated in the Company’s quotation. In the event of non-payment of any invoice on the due date the Company shall have the right at its sole discretion to withhold further deliveries (and any installation, commissioning or servicing arrangement) until payment is received and shall incur no liability for loss of any kind whatsoever suffered by the customer in respect thereof. Should the Company be prevented by the customer from making delivery or carrying out servicing, commissioning or installation on the due date, payment will fall due as if the goods had been delivered or servicing or commissioning or installation carried out on the due date. No ownership in any equipment (which term includes any part or parts thereof) shall pass until full payment has been received by the Company therefore.

12. CUSTOMER’S RISK: Notwithstanding the Company’s ownership, equipment shall be entirely at the customer’s risk as from the date of delivery. When the Company is to install equipment the installation will be in a workmanlike manner but the Company shall not be responsible for any damage done to property occasioned by the work of installation.

13. WARRANTY: The Company gives no warranties other than those provided by the manufacturer’s standard warranty, the terms of which may be obtained from the manufacturer on request and such warranties as are specifically provided by statue. When legally acceptable the manufacturer’s warranty shall take precedence over the statutory warranty. The Company give no warranties with regard to installations or service performed except those specifically provided by statue. All other warranties are excluded.

14. CONSEQUENTIAL LOSS: The Company accepts no liability for any consequential loss, damage, claims and liability of any kind arising from any cause whatsoever whether or not such liability is due to the negligence or omission by the Company or any of its employees or others acting on its behalf.

15. PATENTS: In the event of any claim being made or action being brought against the customer in respect of infringement of patents by the use, manufacture or sale of the goods supplied by the Company to the customers hereunder the customer shall make no admissions in respect thereof but shall notify the Company and the Company shall be at liberty with the customer’s assistance if required, but at the Company’s expense to conduct all negotiations for settlement of the same or any litigation that may arise thereafter, subject to such notification and provided that no such goods or any part thereof shall be used for any purpose other than that for which they were supplied to the customer the Company will indemnify the customer in respect of any such claim or action always provided that notice of any such claim has been given in writing to the Company by the customer within seven days of the receipt thereof by the customer.

16. TAXES: All contracts, unless otherwise stated, exclude custom and import duties and other taxes. The customer shall be responsible for all customs and import duties and other taxes imposed up to and including the actual date of delivery or performance. Unless otherwise stated all quotations exclude Value Added Tax, which shall be paid by the customer at settlement at the rate current at the tax point, if applicable.

17. STATUTORY REQUIREMENTS: The Company shall be responsible for complying with and giving all notices required by any Acts of Parliament or any order made under an Act of Parliament or any regulation or by law of any local authority or any statutory undertaking which has any jurisdiction with regard to the manufacture of the equipment and/or the installation, commissioning or servicing of the same of which it is aware. The customer shall pay and indemnify the Company against any liability in respect of any fees or charges legally demandable under any Act of Parliament, any instrument, rule or order made under any Act of Parliament or any regulation or bye law of any local authority or any statutory undertaking. It shall be the customer’s responsibility to bring to the notice of the Company all such statutes, instruments, rules, orders or bye-laws at a date prior to the date of quotation.

18. FRUSTRATION OF ORDER: The Company shall incur no liability to the extent to which the fulfilment of any obligations or any part thereof is prevented, frustrated or impeded as a consequence of conforming with any rules or regulations whether parliamentary, parochial or by any other authority or by any cause beyond the Company’s control. The Company shall also be entitled to cancel the contract without liability in the event of any necessary licence or consents not being forthcoming.

19. ALTERATION OF CONTRACT: Any provisions or conditions contained in a customer’s order or correspondence which conflict with or are in addition to these conditions shall be excluded unless otherwise expressly agreed by the Company in writing. The placing of an order by the customer with the Company shall be deemed to be an acceptance of these conditions by the customer and without modification. No part of any order may be assigned or sub let without the Company’s written permission. The Company may assign or sublet the contract in whole or in part at its sole discretion.

20. ARBRITRATION: If at any time any question, dispute or difference whatsoever shall arise between the Company and the customer upon or relating to or in connection with the contract the same shall be referred to a single arbiter to be mutually agreed upon or failing agreement within fourteen days of notice in writing by one party to the other party of the existence of the dispute or difference to be appointed by the Dean of the Royal Faculty of Procurators, Glasgow. Said Arbiter shall have power to award expenses and his/her decision shall be final.

21. LEGAL CONSTRUCTION: The Contract shall in all respects be construed and operated as an English contract and in conformity with the Laws of England.


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